I have lost my domain name because of ARZ Host. I have paid and renewed my domain name and it seemed like my domain name was renewed. However, I couldn’t set the name servers due to an error by ARZ Host. I tried to contact ARZ Host by email, phone, and WhatsApp for over 6 months, but I had never gotten a response. Then someone contacted me from an unofficial email saying that I never renewed my domain and it is lost already. I have my renewal invoice and confirmation with dates, and I have opened a complaint case with ICAAN. ARZ Host is a great place if you want to pay, get no services, and lose your domain names, business, money, and time!