Percepções de especialistas e usuários por clientes da is*hosting:
We provide full managed, all-inclusive, and ultra-fast virtual and dedicated servers with best-in-class premium technical support service 24/7/365
Free DDoS protection, Free website transfers, free weekly backups, and more!
Only own brand-new hardware and infrastructure. Our services are available in 22 countries. More than 17 years of the experience.
Hello, I have 8 active vps and I am completely satisfied with the quality of the vps. I sent a ticket several times and the support was very friendly and quick to respond. Speed and uptime are very important for my work and I am happy that ishosting satisfied me and my clients .
I dont recommend anyone because its working so bad
That system is bad and I dont reccommend anyone and I wasted 10 usd mine and I told them cancel it and if they wouldnt cancel it I will complain my bank to get that payment
I saw an advertisement offering a 1-week trial, but after using it for only 1 hour, they deducted 25% of the cost. I tried contacting customer support multiple times for a refund, but they did not refund. I'm very disappointed; this is not user-friendly for new customers.
Thank you for reaching out and sharing your feedback. We genuinely regret any inconvenience you may have encountered with our services.
I'd like to clarify that our free trial does not entail any charges. If an order is paid for, it's automatically considered a full service and not a trial. Refunds for early cancellations are provided solely as a credit to your account balance, as detailed in our terms and conditions, which every client agrees to when purchasing a service.
Additionally, it's important to note that if the payment wasn't made via a credit or debit card, the refund process can be more intricate. Depending on the payment system used, certain fees may apply, which could result in losses for the client.
We value each of our customers and are eager to find an optimal solution with you. As we were unable to identify your account from the information provided, please contact us directly at report@ishosting.com so we can further discuss and address this matter.
They deducted money from my card through this website, and after a few hours, I informed the website. However, they did not refund my money and collected a lot of my identity documents. This amount belongs to me, but they did not return my money. This website is not trustworthy at all; be careful not to run into trouble later on.
Thank you for your feedback. We take all allegations seriously and have conducted a thorough investigation into this matter.
1. The payment in question was confirmed through the 3D Secure system. This ensures that it was made by a legitimate cardholder.
2. Our internal system detected a match in IP addresses and other identification markers between two accounts, indicating they likely belong to the same user. This raises concerns about the authenticity of your claims and leads us to suspect potential fraudulent intent.
3. The service was fully delivered and meets the quality standards presented on our website.
Given the above findings, it appears there might have been an attempt to benefit from the service and subsequently claim a refund under the pretense of fraud.
While we always aim to assist our genuine customers with any issues, based on our data, we cannot agree with your request for a refund.
If you genuinely believe you have been a victim of fraud, we advise contacting the police. We are prepared to provide any necessary data for an investigation.
Affordability is always a concern when choosing a VPS service, but this provider offers incredible value for the price. The features and performance you receive far outweigh the cost, making it an excellent investment for individuals and businesses alike.
They may lack some automatic deployment features for different services, but other than that, everything is amazing. Customer support is really fast and helpful with each task.
Good VPS at a reasonable price, good reliable service and quick customer care
I bought a server in Italy, in few hours everything was operating and i immediately got notified about it. After a couple of days i asked to change the OS on my server and i had it don in LESS than ONE HOUR! That's what i call a good customer care. Moreover the prices are reasonable, there are plenty of options for different locations as well as payment options. Communication in english was smooth. Excellent solution.
Thank you for your review and feedback. We are truly sorry that you've experienced some issues and we would like to help you address them.
Internet speed can vary greatly and depends on numerous factors. It's worth noting that our servers are connected at speeds ranging from 1 to 10 Gbit/s, thus the raw bandwidth capacity on our side should be high. However, many external factors such as your location, the routing between your location and our server, and even your internet provider can influence the final speed.
To assist our customers in selecting the best location, we provide tools for speed testing on our website at https://ishosting.com/en/looking-glass. This enables real-time testing of bandwidth and ping to various of our servers worldwide.
Regarding our trial period, we offer a free trial for up to 7 days for all our customers. We apologize if this was unclear and thank you for bringing it to our attention.
As for your comment about our support team, we can assure you that our entire support team is made up of real people ready to assist you at any moment. If you've encountered issues communicating with them, we will immediately investigate this situation.
We appreciate your feedback and would like to resolve all your issues. Please don't hesitate to contact us directly and we will be more than happy to assist you.
What types of hosting services does is*hosting offer?
is*hosting provides various hosting services, including Virtual Private Servers (VPS), Dedicated Servers, Data Storage solutions, and VPN servers.
In how many countries does is*hosting have data centers?
is*hosting operates data centers in 31 countries across 4 continents, providing a wide range of location options for hosting.
Does is*hosting provide DDoS protection?
Yes, is*hosting offers DDoS protection options. They provide basic DDoS protection for free and offer a personal DDoS protection service for an additional fee.
Can I upgrade my hosting plan as my needs grow?
Absolutely. is*hosting offers flexible upgrade options, allowing you to easily scale your resources, such as RAM, disk space, and CPU, as your project requirements evolve.
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