I called their support number. And they were like - we will connect you to our tech support. Please hold on.
I waited for 10 minutes and the call got disconnected without any reply. I called them again and the same process repeated.

Also, the call is answered by a Hindi guy at first. Then we have to tell them to switch to English. Then only they will connect us to a English guy.
Very unprofessional.

Wow! After going through their packages and all of their benefits I was excited when I signed up for the resellerclub last night. After spending hours trying to make sense of it, I couldn't... Then, I figured I would start simple and just transfer one of my domains over from my current hosting and got a Not Found error! Such a basic, necessary thing and it doesn't even work... so today I call the support number and that was basically a waste of 10 minutes of my life... She just kept skirting around my questions and concerns to either avoid telling me I'm not getting what I signed up for or that she just didn't know how to help me. I'm just at a lost... Anyway, I cut my losses and am moving on. What a scam...

After some thought and a reading the information their web site provided, I was convinced that reseller hosting would be a good option for me. I had never heard of it prior to this. I began looking for options. Since many options was a little pricey to start when I wasn't 100% sold on doing this, I was led back to their site. They have a good site. To their support 2 of the bigger/better-rated hosts recommend them and claim that reseller club is their exclusive reseller partner. Now after a little digging and a terrible experience I find that the 2 big guys Bluehost and Hostgator that you will know all are owned by the same company. Endurance/Bizland.. the other 50+ many you will know too are the worst of the worst.. See them pic

I signed up and funded my account. I call and emailed 3 days leading up to this, but never got through. now 5 days after purchase I get an automated welcome letter. My many emails and support tickets also get automated returns. Many of the options are not working as advertised. I keep getting account including my own domains auto-deactivated and can't contact them. I even have tried all social media they have.. I am forced to go another direction then dispute the $$ with the bank.

I am reseller of Resellers club India, As one of mine plan deleted by their misconfiguration. They are not able to provide me backup also. Here is their support team reply after 3 days.

Hello ,
>
> Apologies for the detailed response.
>
> Unfortunately, we do not have the backup for the domain "mysitename.com" with us.
> It is advisable to maintain backup at your end from now on.
>
> Do let us know if you need further assistance.

They have become a huge disgrace, they think they are the worlds Internet morality police, if they don't like a domain you registered they will take the money wait a few days then disable your domain, they will then make something up and regardless if you resolve any complaints they have they will still keep the domain and your money.

Here is the worst, say a client of yours owes you money and you suspend their account, they can go around you contact Reseller Club and tell them they want the domain moved, in which case Reseller Club says OK. So now a hacker can make a fake ID and steal any domain they want and these people let it happen.

If you provide all information to say the claim is fake they will just lock the domain so no one can have it, can you imagine that happening with your business domain? (I had this one already happen)

Do yourself a favor stay as far away from them as you can, don't use any reseller that goes through them either or you will run into a lot of issues and the support has to be the worst ever, it gradually was going downhill which it has hit bottom and hasn't moved from their for almost a year, just horrible!

The overview here is not fully accurate, their hosting is through HostGator and BlueHost with bloated prices so who knows how much of your data is shared as well. Not to mention your clients can track it back and start to ask questions why they provide hosting from those but not you, which presents many problems and costs you money. But do they care? No, because they are from India and any legal claims need to go through India, imagine that nightmare.

And their support takes days to answer no matter how severe the issue is nor does the support care much about your issues they give lame answers that do nothing to progress an issue then just say it must be something you did, even if it is an issue on their website it is still your fault (I had this one already)

You've been warned

Bought a 100GB hosting with them, then yesterday I stoped receiving emails and a message bounce saying "mailbox full" even though they where below quota, I submited a ticket and after a few hours they finally told me that I had reached 20GB of storage and that was my maximum allowed storage, out of a 100GB bought and paid!!!

They said that if I want to fix the error I should start erasing files.

I purchased a plan and requested a refund the very next day. I got a spammy email requesting payment verification which they wanted a copy of my id, a note from the paypal account holder which I did not use my paypal account, I only used paypal as the payment processor but they obviously do not know the difference. With all of the identity fraud online, noway was I giving this information out to a random online vendor especially one based internationally... nor should you this is an unacceptable business practice and I'm thinking of filing a complaint with the FTC as this seems like a very suspicious activity from a hosting company.

All major CMS systems works very slow on resellerclub hosting. I have a reseller package but use it for Windows hosting. ASP.net website works faster than any CMS based website i.e. WordPress works very slow, Magento works slower than that.

I would say avoid it for hosting, use it for domain names and emails.

Thanks