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I transferred my domain to them and they said that they would take care of all DNS records as well. Well, my email went down because they DID NOT ADD ANY OF THE RECORDS. I contacted support but they didn't have someone who could update DNS on the weekends. ARE YOU KIDDING ME? My email was down an entire weekend because of these idiots. There was a mass outage several months back and they provided no details. They also sent a useless "status" email out to customers but they didn't BCC the customers and so I could see every single customer's email address. I swear this service is run by a bunch of amateurs. I'm having another issue currently and their web site won't even let me open a ticket because there's an error with their support software.
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