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Arvixe vs Hetzner Online

Comparison
Opções comparadas Visite Arvixe Visite Hetzner Online
Preço
23 planos de hospedagem 38 planos de hospedagem
Preço inicial R$ 22 / mês R$ 11 / mês
Domínio gratuito Sim Não
Cupons Não Não
Classificações do Usuário
1.9
2.7
Confiabilidade 1.7
2.7
Preço 2.3
3.2
Fácil de usar 1.8
2.6
Suporte 1.5
2.4
Recursos 2.0
2.7
Opiniões de usuário
190 opiniões 213 opiniões
Última conversa positiva
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mais : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Menos
I don't know what's wrong with these people here...
Beedslol Kuntus,
8.8
I don't know where to start and where to end, it's sad a good provider like this one gets buried down the hole by stupid people complaining about the verification issue, I mean, NONE of them actually have the real experience ... Mais of the service and just complain about the same thing.
Granted yes, there are issues with it. A lot of people are struggling to get past through it but their explanation as to WHY they do it is super logical and isn't a stupid reason just to annoy customers.
I mean. I am a person who WENT THROUGH the verification and actually used the service.
I honestly don't know where to start or where to end. To make it clear, much of the people in the VPS/Dedi industry DO NOT know that, WHEN you buy a unmanaged server YOU ARE RESPONSIBLE FOR ALL THE "SOFTWARE" AND CONFIGURATION PART OF IT. TOTALLY.
THE SUPPORT will not help you if you get locked out of your root account. IT IS NOT their issue, AND IT WILL NEVER EVER, EVER be their issue.
THIS applies to all companies who sell unmanaged VPS's and Dedi's, so sad seeing idiots who do not know how to use a Linux server and yet buy it and then complain.
With that cleared, I had nothing but just amazing experience. The Server I picked up from auction was a decent one, it's a Xeon E3-1245V5, had 64GB of RAM and two NVME SSD's. The SSD's were not super used either, they had decent life remaining.
It just worked... good. I had no issues.
So the time we only had to contact support was when we needed a 6TB drive. We asked support for upgrade options, and they replied, you could do 2x 2.5"/3.5" drives and a additional M.2 NVM can also be added.
We told them we just wanted a 6TB drive, and they kindly said to power off our server, and then reply to them when it's possible. We did so and they added the drive, in less than 20 ish miniutes and got it back up. It was a fresh drive, 70 hours or so only on it. So I was happy.
The drive used in question was a very reliable one too! It was quite a "old" model though, but it doesn't REALLY matter, the HGST 7K400's are amazing and very reliable.
The next time we had to contact them was when I softbricked the server. Because I was changing OS's as "CentOS Died", I actually moved all data to a storagebox I temporarily bought at Hetzner itself too, and then moved the files there, and then proceeded to install ubuntu. for some reason, the Debian rescue environment had issues and... soft bricked.
So their panel which they give to manage the admin features, only has these 3 options, simplified, they are just "pulse" of signal to the Power, and reset button.
The only thing I WISH they added was, "Hold the button for 5+ seconds", as you know, this will FORCE kill the server, and then you can start it back up. For some reason they just don't have it! I really wish they had it, in my case the server just softbricked, so giving it a ACPI signal to POWER OFF ain't gonna do anything is it? So the 3rd option had to be used that called a technician who'd check what went wrong with basic help, and then would force kill the server if needed.
It took quite a while, but we waited. After all a real guy needs to walk to our server and do his stuff so yeah, patience. We got a email saying that they have booted the system to rescue, and also noticed that the CPU Fan was bad too, so took some time to replaced it
Just, WOW. Just AMAZING. I really don't have much words, I did not even KNOW it was broken, I after then saw REALLY less ambient temps, which was so amazing. Never even knew.
Other than that, I guess the other things you can add is their Cloud server being so cheap is a hourly pay service. Which is actually "cloud" and not "VPS", you have a lot of features like private networking, and additional IP's, storage, and so much more, load balancers too. Their cloud panel is amazing.
I just have no more words. The pricing IS THE BEST in the industry, this is something I am not even going to talk about because you should see it with your own eyes.
Overall, this provider is just nothing short of amazing, only wish is if they did MORE locations, then wow. Who told Cheap doesn't mean Quality? Heh.
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Última conversa negativa
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mais rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Menos
Keep away from fire and from Hetzner
Guy Patrickson,
4.8
Unless of course you like online bureaucracy.
Imagine your "favourite" government agency, where in every visit you make you have to wait in long queues, go through an obscure and tedious process and be lost in a maze of repr... Mais esentatives and bureaucracy.
That is the essence of Hetzner. Hezner skipped all the easy check-ins, easy subscribe, easy cancel revolution and went with hard to check-in, hard to subscribe/pay, hard to cancel approach.
If you like this approach, by all means, join Hezner. Otherwise, buyers beware.
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Hospedagem Compartilhada
8 planos de R$ 22 para R$ 211 4 planos de R$ 11 para R$ 110
Menos de $4

PersonalClass

R$ 4,00 / MÊS
  • Espaço: Ilimitado
  • Largura de banda: Ilimitado
  • Painel: cpanel
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Web hosting level 1

R$ 1,69 / MÊS
  • Espaço: 2 GB
  • Largura de banda: 10.24 GB
  • Painel: other
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Menos de $8

PersonalClass Pro

R$ 7,00 / MÊS
  • Espaço: Ilimitado
  • Largura de banda: Ilimitado
  • Painel: cpanel
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Web hosting level 4

R$ 4,36 / MÊS
  • Espaço: 10 GB
  • Largura de banda: Ilimitado
  • Painel: other
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Acima de $10

BusinessClass

R$ 22,00 / MÊS
  • Espaço: Ilimitado
  • Largura de banda: Ilimitado
  • Painel: cpanel
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Web hosting level 9

R$ 8,81 / MÊS
  • Espaço: 25 GB
  • Largura de banda: Ilimitado
  • Painel: other
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VPS
4 planos de R$ 211 para R$ 528 6 planos de R$ 26 para R$ 327
Menos de $4 Não Não
Menos de $8 Não

CX10

R$ 4,13 / MÊS
  • Espaço: 25 GB
  • Largura de banda: Ilimitado
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Acima de $10

VPS CLASS

R$ 40,00 / MÊS
  • Espaço: 50 GB
  • Largura de banda: Ilimitado
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CX20

R$ 7,31 / MÊS
  • Espaço: 50 GB
  • Largura de banda: Ilimitado
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Servidor Dedicado
8 planos de R$ 679 para R$ 1.885 28 planos de R$ 256 para R$ 1.630
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

R$ 128,70 / MÊS
  • Espaço: 128 GB
  • Largura de banda: Ilimitado
Ver plano Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

EX40

R$ 43,61 / MÊS
  • Espaço: 3.91 TB
  • Largura de banda: Ilimitado
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Hospedagem em Nuvem
3 planos de R$ 570 para R$ 781
Não
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

Basic

R$ 108,00 / MÊS
  • Espaço: 150 GB
  • Largura de banda: Ilimitado
Ver plano Basic
Não
Data Centers
2 de 6 1 de 6
América do Norte Sim Não
Europa Não Sim
Ásia Sim Não
Austrália Não Não
América do Sul Não Não
África e Oriente Médio Não Não
Serviços de Suporte
5 de 6 3 de 6
Chat ao Vivo Sim Não
Suporte por telefone Sim Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Sim Não
Guias de vídeo Não Não
Base de Conhecimento Sim Sim
Suporte CMS
5 de 9 4 de 9
WordPress Sim Sim
WordPress gerenciado Não Não
Joomla Sim Sim
Drupal Sim Sim
Magento Sim Sim
Fantastico Sim Não
Softaculous Não Não
PrestaShop Não Não
Zen Cart Não Não
Suporte de SO
2 de 2 2 de 2
Windows Sim Sim
Linux Sim Sim
Suporte a Linguagens
2 de 7 1 de 7
PHP Sim Sim
Java Não Não
Python Não Não
Node.js Sim Não
Django Não Não
Perl Não Não
Ruby on Rails Não Não
Suporte a Banco de Dados
1 de 3 1 de 3
MongoDB Não Não
MySQL Sim Sim
PostgreSQL Não Não
Suporte a Opções de Pagamento
3 de 6 1 de 6
PayPal Sim Não
Cartão de crédito Sim Sim
Skrill Sim Não
Transferência Eletrônica Não Não
Webmoney Não Não
Bitcoin Não Não
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