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Arvixe vs IX Web Hosting

Comparison
Opções comparadas Visite Arvixe Visite IX Web Hosting
Preço
23 planos de hospedagem 9 planos de hospedagem
Preço inicial R$ 23 / mês R$ 23 / mês
Domínio gratuito Sim Sim
Cupons Não Não
Classificações do Usuário
1.9
3.8
Confiabilidade 1.5
4.0
Preço 2.5
4.0
Fácil de usar 2.0
4.0
Suporte 1.5
4.0
Recursos 2.0
3.5
Opiniões de usuário
190 opiniões 48 opiniões
Última conversa positiva
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mais : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Menos
Friendly staff
Anabela Ferguson,
10
IX! I was not sure how to add a review in your site, I was truly disappointed by some of the reviews
I read in some other sites. First, I would like to start by saying, you have always taken care of me, from allowing me to kn... Mais ow
months in advance if my domain's expiring, or hosting my site and allowing me enough time to have the year cost. Your company has always set a high standard with my small business when I first started with you nine years ago. My technical helper, Mandy helped me set up my website
with your help. She was very pleased with your company, she used it for her own site. That sold me immediately. Your fees are very reasonable, and the few times I had to be on the phone with you, you have had a friendly staff answering phones and helping with unique questions. A while
ago, I was helped in a very personal way about what to put in certain areas in my site. This person, was remarkable and funny too. She helped me with my wordpress site, by mentioning one or two things I never thought I would know on my own. I don't remember her name, but we laughed and
joked a little. Left a very pleasant image of your company.
There is always a unique person on the other side of the line when I have called. I believe this company has taken very good care of all our sites, by updating it, and taking no more than 24 hours to update living it safe and protecting it from harm. Thank you Ixwebhosting, you are truly an
amazing company to be associated with.
Menos
Última conversa negativa
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mais rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Menos
Worst cr** i ever had!
mathias berglund,
2.0
I had this a few year, and it worked fine, but now everything is down on my webpage. Expensive, and totaly crap! my site was up again a short time 2 weeks ago, and they filled my guestbook with spam! and my email to. Avoid them!
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8 planos de R$ 23 para R$ 225 5 planos de R$ 23 para R$ 56
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Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

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Basic

R$ 108,00 / MÊS
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2 de 6 1 de 6
América do Norte Sim Sim
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Serviços de Suporte
5 de 6 4 de 6
Chat ao Vivo Sim Sim
Suporte por telefone Sim Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Sim Não
Guias de vídeo Não Não
Base de Conhecimento Sim Sim
Suporte CMS
5 de 9 3 de 9
WordPress Sim Sim
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Joomla Sim Sim
Drupal Sim Sim
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Suporte de SO
2 de 2 2 de 2
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Linux Sim Sim
Suporte a Linguagens
2 de 7 1 de 7
PHP Sim Sim
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Python Não Não
Node.js Sim Não
Django Não Não
Perl Não Não
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Suporte a Banco de Dados
1 de 3 1 de 3
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MySQL Sim Sim
PostgreSQL Não Não
Suporte a Opções de Pagamento
3 de 6 2 de 6
PayPal Sim Sim
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