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Memset vs HostArmada

Comparison
Opções comparadas Visite Memset Visite HostArmada
Preço
6 planos de hospedagem 10 planos de hospedagem
Preço inicial R$ 958 / mês R$ 17 / mês
Domínio gratuito Não Sim
Cupons Não 2 cupons
Classificações do Usuário
2.2
5.0
Confiabilidade 1.0
5.0
Preço 3.0
4.9
Fácil de usar 4.0
5.0
Suporte 1.0
5.0
Recursos 2.0
5.0
Opiniões de usuário
1 opinião 236 opiniões
Última conversa positiva No reviews yet
Great Hosting for a Beginner like me!
Angelica Bello,
10
As a newbie who knows nothing about hosting, I recently discovered this web hosting on YouTube with a great review, and the reason I'm willing to take a chance is that they share their experience that the customer service is ... Mais excellent! I know I need help constructing and to troubleshoot a website, so I jump at the chance! Host Armada has a loyal customer base and is well worth your money, in just a second they will reply to you! Menos
Última conversa negativa
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mais ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Hospedagem Compartilhada
Não
3 planos de R$ 17 para R$ 25
Menos de $4 Não

Start Dock

R$ 2,99 / MÊS
  • Espaço: 15 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
  • Número de sites: 1
Ver plano Start Dock
Menos de $8 Não

Speed Reaper

R$ 4,49 / MÊS
  • Espaço: 40 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
Ver plano Speed Reaper
Acima de $10 Não Não
VPS
Não
4 planos de R$ 241 para R$ 590
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10 Não

Web Shuttle

R$ 43,96 / MÊS
  • Espaço: 50 GB
  • Largura de banda: Ilimitado
Ver plano Web Shuttle
Servidor Dedicado
6 planos de R$ 958 para R$ 6.084 3 planos de R$ 814 para R$ 1.797
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

1U 1xQuad-Core

R$ 175,46 / MÊS
  • Espaço: 1 TB
  • Largura de banda: Ilimitado
Ver plano 1U 1xQuad-Core

Armada DS - LIFT OFF!

R$ 149,00 / MÊS
  • Espaço: 160 GB
  • Largura de banda: Ilimitado
Ver plano Armada DS - LIFT OFF!
Data Centers
2 de 6 4 de 6
América do Norte Sim Sim
Europa Sim Sim
Ásia Não Sim
Austrália Não Sim
América do Sul Não Não
África e Oriente Médio Não Não
Serviços de Suporte
3 de 6 6 de 6
Chat ao Vivo Sim Sim
Suporte por telefone Sim Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Não Sim
Guias de vídeo Não Sim
Base de Conhecimento Não Sim
Suporte CMS
2 de 9 8 de 9
WordPress Não Sim
WordPress gerenciado Não Sim
Joomla Não Sim
Drupal Não Sim
Magento Sim Sim
Fantastico Sim Sim
Softaculous Não Não
PrestaShop Não Sim
Zen Cart Não Sim
Suporte de SO
2 de 2 1 de 2
Windows Sim Não
Linux Sim Sim
Suporte a Linguagens
0 de 7 4 de 7
PHP Não Sim
Java Não Não
Python Não Sim
Node.js Não Sim
Django Não Não
Perl Não Sim
Ruby on Rails Não Não
Suporte a Banco de Dados
0 de 3 2 de 3
MongoDB Não Sim
MySQL Não Sim
PostgreSQL Não Não
Suporte a Opções de Pagamento
0 de 6 2 de 6
PayPal Não Sim
Cartão de crédito Não Sim
Skrill Não Não
Transferência Eletrônica Não Não
Webmoney Não Não
Bitcoin Não Não
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