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A Small Orange vs Memset

Comparison
Opções comparadas Visite A Small Orange Visite Memset
Preço
20 planos de hospedagem 6 planos de hospedagem
Preço inicial R$ 16 / mês R$ 929 / mês
Domínio gratuito Sim Não
Cupons Não Não
Classificações do Usuário
1.9
2.2
Confiabilidade 1.7
1.0
Preço 2.3
3.0
Fácil de usar 1.8
4.0
Suporte 1.3
1.0
Recursos 2.1
2.0
Opiniões de usuário
28 opiniões 1 opinião
Última conversa positiva
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Mais etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
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No reviews yet
Última conversa negativa
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Mais me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Menos
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mais ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menos
Hospedagem Compartilhada
4 planos de R$ 16 para R$ 106
Não
Menos de $4

Tiny

R$ 2,92 / MÊS
  • Espaço: 512 MB
  • Largura de banda: 5.12 GB
  • Painel: cpanel
Ver plano Tiny
Não
Menos de $8

Small

R$ 5,00 / MÊS
  • Espaço: 5 GB
  • Largura de banda: 51.2 GB
  • Painel: cpanel
Ver plano Small
Não
Acima de $10

Medium

R$ 10,00 / MÊS
  • Espaço: 15 GB
  • Largura de banda: 153.6 GB
  • Painel: cpanel
Ver plano Medium
Não
VPS
8 planos de R$ 106 para R$ 794
Não
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

1

R$ 20,00 / MÊS
  • Espaço: 30 GB
  • Largura de banda: Ilimitado
Ver plano 1
Não
Servidor Dedicado
8 planos de R$ 524 para R$ 1.455 6 planos de R$ 929 para R$ 5.893
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

Xeon E3-1220 V2

R$ 99,00 / MÊS
  • Espaço: 128 GB
  • Largura de banda: Ilimitado
Ver plano Xeon E3-1220 V2

1U 1xQuad-Core

R$ 175,46 / MÊS
  • Espaço: 1 TB
  • Largura de banda: Ilimitado
Ver plano 1U 1xQuad-Core
Localizações dos Servidores
1 de 6 2 de 6
América do Norte Sim Sim
Europa Não Sim
Ásia Não Não
Austrália Não Não
América do Sul Não Não
África e Oriente Médio Não Não
Serviços de Suporte
5 de 6 3 de 6
Chat ao Vivo Sim Sim
Suporte por telefone Não Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Sim Não
Guias de vídeo Sim Não
Base de Conhecimento Sim Não
Suporte CMS
3 de 9 2 de 9
WordPress Sim Não
WordPress gerenciado Não Não
Joomla Sim Não
Drupal Sim Não
Magento Não Sim
Fantastico Não Sim
Softaculous Não Não
PrestaShop Não Não
Zen Cart Não Não
Suporte de SO
2 de 2 2 de 2
Windows Sim Sim
Linux Sim Sim
Suporte a Linguagens
3 de 7 0 de 7
PHP Sim Não
Java Não Não
Python Sim Não
Node.js Sim Não
Django Não Não
Perl Não Não
Ruby on Rails Não Não
Suporte a Banco de Dados
1 de 3 0 de 3
MongoDB Não Não
MySQL Sim Não
PostgreSQL Não Não
Suporte a Opções de Pagamento
2 de 6 0 de 6
PayPal Sim Não
Cartão de crédito Sim Não
Skrill Não Não
Transferência Eletrônica Não Não
Webmoney Não Não
Bitcoin Não Não
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