Contabo’s VPS and dedicated servers are solid but can get complicated quickly, especially for beginners. Thankfully, Contabo offers multiple support options to help its customers get a seamless web hosting experience regardless of their knowledge level.
Contabo Customer Support Contacts
Email support | sales@contabo.com (Sales only) | |
Live chat support | N/A | |
Call center support (Phone) | +49 89 3564717 70 | |
Ticket support | https://contabo.com/en/support-request/ | |
Abuse complaint form | https://contabo.com/en/abuse/ | |
Knowledge base support | https://docs.contabo.com/docs/products/intro | |
Tutorials | https://contabo.com/blog/tutorials/ | |
Blog | https://contabo.com/blog/ | |
FAQs | https://contabo.com/en/customer-support/faq |
Contabo Social Media Support Contacts
Contabo Facebook | https://www.facebook.com/ContaboCom/ | |
Contabo Twitter | https://twitter.com/contabocom | |
Contabo LinkedIn | https://www.linkedin.com/company/contabo-gmbh |
Contabo Legal Contacts
Terms and Conditions | https://contabo.com/en/legal/terms-and-conditions/ | |
Privacy Policy | https://contabo.com/en/legal/privacy/ | |
Security Policy | N/A | |
GDPR | N/A |
Other Links
Wikipedia Page | N/A | |
Affiliate Program | https://contabo.com/en/affiliate-program/ |
Contabo Alternatives
Contabo does a fabulous job at providing direct customer support and self-service resources. However, there are other alternatives you can consider in case you want another option. Here are the top-rated Contabo alternatives based on the wealth of reviews left by our users.
Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |
Contabo Support User Reviews on HostAdvice
Here are some Contabo user reviews from HostAdvice readers.
How to Contact Contabo
Contabo offers direct customer support via phone and ticket system. Its self-service resources include FAQs, product documentation, tutorials, and a well-researched blog. There is no live chat or email support for customers.
Contabo Phone
Contabo phone is available Monday to Friday, from 10 am to 8 pm CET. You will be charged normal rates for calling this number.
To see the current support number:
- Visit Contabo’s website.
- Click HELP from the header links.
- Call the number displayed under CALL SUPPORT.
Ticket Support
Contabo also offers ticket support. Unlike phone support, ticket support is available 24/7.
To access ticket support:
- Visit Contabo’s website.
- Click HELP from the header links.
- Click SUBMIT REQUEST under SUPPORT TICKET.
- Follow the prompts to get a solution to your issue or query.
- You can also contact ticket support by logging into your control panel.
Tutorials and Knowledge Base
Contabo offers a FAQs page, detailed product documentations, and online tutorials.
Here is a step-by-step guide for accessing the knowledge base and other resources:
- Visit Contabo’s website.
- Click HELP from the header links.
- On the CUSTOMER SUPPORT page, scroll down to locate and click on the FAQ, documentation, or tutorials.
- You can access the Blog by scrolling down to the footer links and clicking on BLOG under the MORE category.
Contabo Customer Support via Phone
Contabo’s Phone Support offers a quick and direct communication with the web host support agents. The number is a regular landline, not an expensive service number, so your calling rates would be the same as calling any other number in Germany. However, the phone support line is only available from Monday to Friday (10 am to 8 pm CET)
Contabo Customer Support via Ticket System
Contabo email support is available 24/7 and can be a quicker way to get things resolved. The system provides a series of prompts to help you understand what your query is about. In many cases, you will get a solution without even needing to speak with a support agent. This is because, in most cases, the system will recommend a resource instead of allowing you to create a ticket. If you want to speak with a ticket agent quickly, then you need to log into your control panel and create a ticket from there.
Contabo Customer Support via Tutorials and Knowledge Base
Contabo’ offers a lot of self-help resources via its FAQ, Product Documentation, Tutorials, and blog articles.
- FAQ: Contabo FAQ provides answers to questions that most people have before or after ordering a server.
- Product Documentation: The Product Documentation provides detailed guideposts and How-Tos on Contabo products and solutions.
- Tutorials: Contabo tutorials page offers in-depth how-to guides, technical tutorials, and how-to guides on server setup and app installations.
- Blog: Contabo blog contains general articles and tips relating to the web hosting industry.
More about Contabo
Contabo is a Germany-based web hosting company that offers web hosting, VPS (Virtual Private Servers), dedicated servers, and colocation. Contabo is known for its affordable hosting plans, especially its VPS offerings, which are popular among individuals and small to medium-sized businesses looking for reliable hosting solutions. Read more about comprehensive Contabo brand review,
Contabo Alternatives
Contabo does a fabulous job at providing direct customer support and self-service resources. However, there are other alternatives you can consider in case you want another option. Here are the top-rated Contabo alternatives based on the wealth of reviews left by our users.
Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |