A2 Hosting vs InMotion Hosting 2021

ciosos mesmo que o problema não seja no servidor eles respondem indicando onde buscar a solução. Super Recomendo. Único problema mesmo é no bolso infelizmente pra nós brasileiros ainda ta meio salgado a renovação, eu peguei uma promoção muito boa mesmo, porém a renovação é mais do dobro pago nos primeiros 2 anos. Mesmo assim acho que irei renovar, como citei acima a qualidade do serviço e ótimo suporte vale apena pagar um pouco mais.

know these companies better when they have problems with their servers. My experience as a customer shows that they are not agile, do not share information about what is happening, do not provide an estimate of return on services and are champions in asking us for patience.Your finance department does not return money when your SLA is broken, else they become dumb and deaf. We had a great appreciation for A2 Hosting but in recent months its quality and safety are questionable. Be carefull.

y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!