January 2002 (or maybe even a year or two before). This account carried a $25.00 annual maintenance fee, which was fully processed on February 2026, extending legal server access through February 2027. In May 2026, I opened a routine billing inquiry regarding an unannounced $50.00 rate discrepancy. While frontline tech support confirmed in writing that my $25.00 grandfathered rate was entirely correct, the CEO personally intervened in the ticket. In direct retaliation for exercising my right to question an unauthorized fee, the CEO explicitly stated he was refusing service, executed an unauthorized partial refund of my processed maintenance fee, and threatened the permanent destruction of my server data within 30 days. I was forced to execute an immediate emergency data migration to an alternative hosting provider to prevent data destruction. Be warned: ServerPoint does not honor long-term service agreements or grandfathered rates. The moment you audit an incorrect fee or hold them to a contract, executive management will cancel your service and jeopardize your data. Formal consumer protection filings have been logged with the FTC, the Southern Nevada BBB, and the Nevada Attorney General.