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Memset vs ChemiCloud

Comparison
Opções comparadas Visite Memset Visite ChemiCloud
Preço
6 planos de hospedagem 11 planos de hospedagem
Preço inicial R$ 865,28 / mês R$ 14,70 / mês
Domínio gratuito Não Sim
Cupons Não 2 cupons
Classificações do Usuário
2.2
5.0
Confiabilidade 1.0
5.0
Preço 3.0
5.0
Fácil de usar 4.0
5.0
Suporte 1.0
5.0
Recursos 2.0
5.0
Opiniões de usuário
1 opinião 533 opiniões
Última conversa positiva No reviews yet
Best support ever
Tomislav Trgovac,
10
Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!!
Última conversa negativa
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mais ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menos
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... Mais and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
Menos
Hospedagem Compartilhada
Não
3 planos de R$ 14,70 para R$ 29,49
Menos de $4 Não

Starter

R$ 2,98 / MÊS
  • Espaço: 20 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
  • Número de sites: 1
Ver plano Starter
Menos de $8 Não

Pro

R$ 4,48 / MÊS
  • Espaço: 30 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
Ver plano Pro
Acima de $10 Não Não
VPS
Não
4 planos de R$ 295,69 para R$ 1.331,31
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10 Não

CVPS 1

R$ 59,96 / MÊS
  • Espaço: 80 GB
  • Largura de banda: Ilimitado
Ver plano CVPS 1
Servidor Dedicado
6 planos de R$ 865,28 para R$ 5.494,54
Não
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

1U 1xQuad-Core

R$ 175,46 / MÊS
  • Espaço: 1 TB
  • Largura de banda: Ilimitado
Ver plano 1U 1xQuad-Core
Não
de Revenda
Não
4 planos de R$ 36,94 para R$ 86,25
Menos de $4 Não Não
Menos de $8 Não

Kickstart

R$ 7,49 / MÊS
  • Espaço: 60 GB
  • Largura de banda: 3 TB
  • Painel: whm
Ver plano Kickstart
Acima de $10 Não

Grow

R$ 9,99 / MÊS
  • Espaço: 90 GB
  • Largura de banda: 6 TB
  • Painel: whm
Ver plano Grow
Data Centers
2 de 6
América do Norte Sim
Europa Sim
Ásia Não
Austrália Não
América do Sul Não
África e Oriente Médio Não
Serviços de Suporte
3 de 6 5 de 6
Chat ao Vivo Sim Sim
Suporte por telefone Sim Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Não Não
Guias de vídeo Não Sim
Base de Conhecimento Não Sim
Suporte CMS
1 de 6 6 de 6
WordPress Não Sim
Joomla Não Sim
Drupal Não Sim
Magento Sim Sim
Softaculous Não Sim
PrestaShop Não Sim
Suporte de SO
2 de 2 1 de 2
Windows Sim Não
Linux Sim Sim
Suporte a Linguagens
0 de 8 5 de 8
PHP Não Sim
Java Não Não
Python Não Sim
Node.js Não Sim
Django Não Sim
Perl Não Sim
Ruby on Rails Não Não
ASP.NET Não Não
Suporte a Banco de Dados
0 de 3 2 de 3
MongoDB Não Não
MySQL Não Sim
PostgreSQL Não Sim
Suporte a Opções de Pagamento
0 de 6 0 de 6
PayPal Não Não
Cartão de crédito Não Não
Skrill Não Não
Transferência Eletrônica Não Não
Webmoney Não Não
Bitcoin Não Não
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