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Memset vs ChemiCloud

Comparison
Opções comparadas Visite Memset Visite ChemiCloud
Preço
6 planos de hospedagem 11 planos de hospedagem
Preço inicial R$ 983 / mês R$ 9 / mês
Domínio gratuito Não Sim
Cupons Não 4 cupons
Classificações do Usuário
2.2
5.0
Confiabilidade 1.0
5.0
Preço 3.0
5.0
Fácil de usar 4.0
5.0
Suporte 1.0
5.0
Recursos 2.0
5.0
Opiniões de usuário
1 opinião 522 opiniões
Última conversa positiva No reviews yet
Superb Hosting
John Wigham,
9.6
I've been with Chemicloud for nearly three years and have always been pleased with their service during this time. To anybody who'll listen, I've always said that Chemicloud is the best host I've used in the last 20 years. Th... Mais e reason I say this is mostly because of their customer support. I've broken several sites on this host and they invariably have them repaired and working again within an hour. A far cry from many hosts I've used in the past. Superb support. Menos
Última conversa negativa
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mais ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Be Careful
Hammad Khan,
4.0
I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Mais story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment.
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Hospedagem Compartilhada
Não
3 planos de R$ 9 para R$ 25
Menos de $4 Não

Starter

R$ 1,58 / MÊS
  • Espaço: 15 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
  • Número de sites: 1
Ver plano Starter
Menos de $8 Não

Turbo

R$ 4,38 / MÊS
  • Espaço: 35 GB
  • Largura de banda: Ilimitado
  • Painel: cpanel
Ver plano Turbo
Acima de $10 Não Não
VPS
Não
4 planos de R$ 224 para R$ 1.009
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10 Não

CVPS 1

R$ 39,97 / MÊS
  • Espaço: 80 GB
  • Largura de banda: Ilimitado
Ver plano CVPS 1
Servidor Dedicado
6 planos de R$ 983 para R$ 6.242
Não
Menos de $4 Não Não
Menos de $8 Não Não
Acima de $10

1U 1xQuad-Core

R$ 175,46 / MÊS
  • Espaço: 1 TB
  • Largura de banda: Ilimitado
Ver plano 1U 1xQuad-Core
Não
de Revenda
Não
4 planos de R$ 34 para R$ 79
Menos de $4 Não Não
Menos de $8 Não

Kickstart

R$ 5,99 / MÊS
  • Espaço: 60 GB
  • Largura de banda: 1 TB
  • Painel: whm
Ver plano Kickstart
Acima de $10 Não

Expand

R$ 10,99 / MÊS
  • Espaço: 140 GB
  • Largura de banda: 3 TB
  • Painel: whm
Ver plano Expand
Data Centers
2 de 6 4 de 6
América do Norte Sim Sim
Europa Sim Sim
Ásia Não Sim
Austrália Não Sim
América do Sul Não Não
África e Oriente Médio Não Não
Serviços de Suporte
3 de 6 5 de 6
Chat ao Vivo Sim Sim
Suporte por telefone Sim Sim
Suporte por E-mail Sim Sim
Suporte do Fórum Não Não
Guias de vídeo Não Sim
Base de Conhecimento Não Sim
Suporte CMS
2 de 9 8 de 9
WordPress Não Sim
WordPress gerenciado Não Sim
Joomla Não Sim
Drupal Não Sim
Magento Sim Sim
Fantastico Sim Não
Softaculous Não Sim
PrestaShop Não Sim
Zen Cart Não Sim
Suporte de SO
2 de 2 1 de 2
Windows Sim Não
Linux Sim Sim
Suporte a Linguagens
0 de 7 5 de 7
PHP Não Sim
Java Não Não
Python Não Sim
Node.js Não Sim
Django Não Sim
Perl Não Sim
Ruby on Rails Não Não
Suporte a Banco de Dados
0 de 3 2 de 3
MongoDB Não Não
MySQL Não Sim
PostgreSQL Não Sim
Suporte a Opções de Pagamento
0 de 6 2 de 6
PayPal Não Sim
Cartão de crédito Não Sim
Skrill Não Não
Transferência Eletrônica Não Não
Webmoney Não Não
Bitcoin Não Não
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