Purchased a digital certificate without knowing that it would not be compatible with my Mac computer. I requested a refund and they said once the certificate is issued no refunds would be given even if I hadn't used it yet. P... Mais oor customer service and poor hardware that is not keeping up with Mac software updates. They wanted me to reconfigure my hardware by doing coding that a customer should not have to perform when spending hundreds of dollars. No other companies providing this service do NOT require such extensive set up. My $200 went down the drain. Menos