InterServer vs Vodien 2021

enerate invoice. They generated invoice on their own and then suspended my web hosting today (because I didn't pay for some invoice).
1) How come this is fair that they suspended/deleted a service which I have already paid for?
2) I never was assigned a dedicated IP and neither I requested it. And common sense, it was just an invoice not a bill. And service was neither delivered, nor used.
Now they have cancelled the hosting just because I didn't pay an invoice.
Stay away from these scammers.

honky company.
I was a happy customer from Quadrahosting (Australian company) for over 10 years until the date they were acquired by Vodien (Singapore company or Philinpine company?) and my life in hell started. First of all, they just migrated my data and then a month later migrate my server, I was unaware of it and all of my one month data was lost and need to be mannually re-enter. Then they suddenly changed IP addresses, my email security, SQL Server security. On top of it, the website suddenly down for no reasons at all, need to reboot. All in all, for whatever problem you can think of, they have it.
But this is not the worst. The worst is their support in The Philipine. You can only talk to their Tier 1 support, which they are like machine, always said they understood your frustration and email the same apology. Then they escalate to their "higher" support, Tier 2, which did nothing but to escalate to their "highest" support, Tier 3. Then you wait for two days, let them message it back down to Tier 1 and get response.
After a fix, they apologised but they would not tell you the reason of the problem no matter how hard you try to find out.
Do you think this is done? No, the probem was that they never learnt! After the same problem get fixed, exactly same problem would be occurred again in next month or so. Then you tell them how to fix it because it happened many times in the past. But they still need to escalate to their higher support because they have no power to make the change!
Well, I am such a nice person (or lazy because I don't want the extra work in moving server), I forgive and give them another chance, one by one, one by one, for nearly 12 months, until last week that my website suddeny get suspended status from them which took me a week to get them fix it (still they did not tell me what was the problem and who was responsible for it). I made up my mind and switch. Very glad that I found a very good local Australia company. I will have a good night sleep tonight. But before I relax, I still take my time to write this review, warning others, simpy because I don't want others to suffer like me.
To give you an idea of my suffering, I had less than 20 support tickets when I was with Quadrahosting for 10 years, where I already had over 150 support tickets with this shocking Vodien company for less than 10 months. This did not includes countless nights of phone calls!